Dashboard Overview
Overview — what is the Claimed Business Dashboard?
When you claim a shop and validate your license key, DialMyStore gives you a single control panel for that shop. From here you can:
Edit what customers see (name, phone, hours, photos).
Track how many people saw or clicked your listing.
Manage products, invoices, staff and inventory.
Run simple business tools like calculators, attendance, and loyalty programs. Everything is arranged as tiles and quick links so you can jump straight to the action you need.
Header & Quick actions (top of the dashboard)
What you’ll find at the top:
Shop logo, name and short address (clickable).
Quick buttons:
View Shop — open the public page customers see.
Store Operations — jump to shop management tools.
Manage My Business — go back to the main control list of your shops.
My Profile — edit your account info.
Session messages (success/error) show confirmations or problems from recent actions.
Use the search box labeled Search menu items... to quickly find any tool on the dashboard (type “photos”, “inventory”, “analytics” etc).
Online presence — features and how to use them
This group helps you control the listing customers find on DialMyStore and on maps/search.
Dashboard (Online) One-page summary of visits, impressions, quick stats and shortcuts to top tools.
Basic Details Edit contact info, phone numbers, WhatsApp, email, website, business hours and short description. Keep these updated — customers use them first.
Shop Analytics See clicks, views, impressions and basic visitor trends. Use it to know whether your listing is being noticed.
Shop Photos Upload and manage photos (cover, interior, products). Primary photos show on your public page — use clear, bright photos.
Trace Keywords Tell us important search words (example: “bakery near me”, “dry cleaners”). We track how well your shop shows up for those words.
Keyword Analytics See which keywords are bringing visitors and where you rank. Helpful for deciding what to promote.
Search Trends View popular searches by location and time. Use trends to plan offers or seasonal stock.
Google Reviews See recent Google reviews and respond (one place to manage replies). Responding improves reputation.
Customer Reach How many people are seeing or interacting with your listing. Track growth after promotions.
Traffic Sources Learn how visitors find you — search, direct, referrals or social. Use this to focus promotion effort.
Visibility Score A combined score of how visible you are. If low, follow suggested SEO tasks.
SEO Tasks Actionable checklist to improve how your listing appears (title, description, tags).
Enquiries & Leads All contact messages and lead forms in one place. Mark, export, or follow up.
Competitor Analysis / Comparison (Addon) Compare your listing with competitors — see ranks, pricing signals and basic gap areas. Useful to plan changes.
Local SEO Rankings (Addon) View your keyword positions in different cities or on local maps.
Backlinks, Sitemap Generator, Domain Age Checker (advanced tools) For shops with websites — check link sources, create a sitemap, and view domain age/registrar info.
Internet Speed Test / IP / DNS / Availability (diagnostic tools) Run quick checks for your website or store network health (useful if you rely on online ordering or POS).
To-Do List & Documents Create shop tasks (and export them) and store important documents (invoices, licenses).
Bank Accounts Add bank details for payouts or bookkeeping.
Store operations — features and how to use them
This section is for day-to-day shop running: sales, inventory, employees and finance.
Sales Dashboard Overview of sales numbers, revenue and recent receipts. Use it to monitor daily performance.
Daily Sales View sales by day, see individual receipts or transactions.
Sales Analytics Trends, best-selling days and product breakdowns. Helps plan stock and staffing.
Employee Management Add staff with contact details and roles.
Employee Performance Track sales or KPIs per employee to reward top performers or help training.
Employee Attendance & Work Status Record clock-ins, shift hours and current on-duty status.
Paid / Unpaid Invoices & Invoice History Track invoices issued to customers or from suppliers. Mark paid/unpaid and export histories.
Asset Management Track shop assets (machines, equipment), maintenance and status.
Product Management Add/edit products, set prices, categories, photos, visibility and whether to display on the public page.
Product Reviews & Questions See product-level feedback and customer questions. Reply to improve trust.
RFQ Management (Addon) Handle requests for quotes from large customers or B2B buyers.
Import Products Upload product lists with CSV/Excel for faster catalog setup.
Inventory Monitor stock counts, re-order alerts and stock movement history.
Expense Management Record business expenses and attach bills for monthly accounting.
Point of Sale (POS) Use in-store checkout interface for quick sales and receipts.
Supplier Management & Purchase Orders Maintain supplier contacts, create and track purchase orders.
Credit Note Issue credit notes for returns, refunds or corrections.
Customer Management Maintain customer list, purchase history and contact details for marketing.
Calculators (GST/VAT, Discount, Margin, EMI) Quick calculators to compute taxes, discounts, margins and monthly installment plans.
Currency Rates & Unit Converter Live currency conversions and unit conversions useful for imports or textile/hardware shops.
Profit & Loss Estimator / Reports Quick P&L snapshots and detailed monthly profit/loss reports for accounting.
Manage Subscription & Tax Manage recurring charges, taxes and basic tax reporting.
Activity Log See recent actions in the shop (who changed what) for accountability.
Financial Analytics & Reports (Addon) Advanced exports and accountant-ready reports.
Loyalty & Reward Program (Addon) Create customer loyalty points, rewards and track redemptions.
Employee & Role-Based Access / Permission Management (Addon) Control who can see or do what inside the dashboard.
Detailed examples: how to use a few common flows
Edit your contact details
Click Basic Details.
Update phone, WhatsApp, website, hours and short description.
Save — changes appear on your public listing.
Upload a primary photo
Click Shop Photos.
Upload image and mark as Primary.
Save — primary photo shows on your listing and search results.
Record a sale using POS
Open Point of Sale.
Add product(s), apply discount if any, select payment method and complete sale.
A receipt is created and sale counts toward Daily Sales.
Track a keyword
Open Trace Keywords.
Add a keyword you want to monitor (example: “best bakery in [city]”).
Check Keyword Analytics after a few days to see rank and clicks.
Respond to a Google review
Open Google Reviews.
Find the review and type your reply. Keep replies polite and helpful.
Analytics & Reports — what you’ll see
Page views — how many times your listing page was viewed.
Impressions — how many times your listing showed in search results.
Clicks — how many times users clicked through to call, website or directions.
Top keywords — most-used search phrases that lead to your listing.
Sales reports — daily/monthly revenue and product performance.
Customer activity — list of leads and enquiries, contact attempts and follow-ups.
Use reports to:
Find peak hours/days and schedule staff.
Discover which products need restocking.
Measure results after promotions.
Team, access & security
Add staff under Employee Management. Assign roles (cashier, manager, accountant).
Role-based access (if enabled) limits what each staff member can do.
Activity Log shows who made changes and when.
For security: use a strong password, and keep your account email secure (license keys are emailed there).
Billing, plans & renewals
Your plan decides how long your owner access lasts (1 day → 360 days). All plans give access to the same features — only duration changes and long-term plans include discounts.
Renew or change plan from Manage Subscription or Pricing page.
After payment, you get an emailed license key to activate. Plan expiry date is visible in the dashboard.
Helpful tools & shortcuts
Search box: quickly find any tool on the dashboard.
Switch to table view: some screens have a compact table for bulk edits.
Export: many pages let you export lists (invoices, sales, tasks) as CSV or PDF.
To-Do List: create actionable daily tasks and assign priorities.
Best practices & tips
Keep business hours and contact numbers accurate — this reduces disappointed customers.
Use clear photos — they increase clicks and conversions.
Reply to reviews quickly — public responses build trust.
Track a few keywords (2–5) first, then add more as you watch improvements.
Use Inventory to set re-order points for fast-moving products.
Keep one person in charge of listing edits to avoid conflicting information.
Troubleshooting (common questions)
Q: My changes are not showing on the public page. A: Check that your plan is Active and not expired. Some updates may take a short time to appear due to caching; try refreshing after a few minutes.
Q: I need to transfer ownership. A: Ownership transfer must be done via support — email [email protected] with both parties’ details and proof.
Q: I can’t find a feature listed here. A: Some features are marked as Addon — they need to be enabled for your plan or purchased separately. Contact support for enabling.
FAQ — quick answers
Who can claim a shop? Anyone who legally owns or manages the physical shop and can prove it if asked.
Are all features available to all plans? Yes — feature access is the same; only the validity/duration and discounts change.
What if my shop has no Google Maps listing? We fetch data from Google Maps. If your shop isn’t listed there, add it on Google Maps first, or use category+location search on DialMyStore to find it. If you don’t see it, contact support.
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