Business Dashboard
Business Dashboard — Simple guide for shop owners
This explains every feature on your Business Dashboard in the simplest possible terms — what it shows, why it matters to your shop, and one clear action you can take right now.
Quick note
Only claimed listings (shops that you’ve verified/claimed on DialMyStore) see this dashboard. If you haven’t claimed your shop, claim it first to use these features.
At-a-glance: How to read the dashboard
Top-left: Shop name & logo — quick identity and edit buttons.
Big number/round chart: Score (%) — how complete your shop is on our platform. Higher = better visibility.
Small bars: Products, Photos, Customers — how many of the recommended items you have.
Three main boxes: Milestones, SEO summary, Operations (Sales/Attendance/Inventory) — each tells a different story (what to improve, search health, daily operations).
Below: Task cards — step-by-step tasks you can complete to raise your score.
Socials & Hours: what customers see about your social profiles and opening times.
Footer: Checklist overview — quick counts and overall completion percent.
Feature-by-feature (very simple)
1. Score (the big percentage gauge)
What it is: One number (0–100%) showing how “complete” your shop is on DialMyStore. Why it matters: Search and customers prefer complete listings — more info = more trust = more visits. Do this now: Click the task cards and finish the top incomplete items (photos, products, phone number).
2. Products (widget)
What it is: How many products you’ve added vs. a suggested goal. Why it matters: Customers search for items — listing products makes them find you and buy. Do this now: Add your 5–10 best-selling items with short descriptions and prices.
3. Photos (widget)
What it is: Number of photos uploaded (storefront, inside, products). Why it matters: Good photos build trust and increase clicks from search results. Do this now: Upload clear photos: storefront, shop interior, 3 product closeups.
4. Customers (widget)
What it is: Count of registered customers or customer entries. Why it matters: Customer records help loyalty messages, offers and repeat sales. Do this now: Add customer names and phone numbers during checkout or import a small list.
5. Plan Health (small bar)
What it is: A quick meter showing how well your current subscription/plan is set up or used. Why it matters: If plan health is low you might miss features or need an upgrade for more tools. Do this now: Check your subscription page if this looks unexpectedly low.
6. Shop Milestones Summary (left main card)
What it is: Visual progress and counts for core things (products, employees, customers). Why it matters: Shows where you stand on basic shop setup — useful to assign tasks to staff. Do this now: Click Manage Products or Manage Employees and complete missing items.
7. SEO Performance Summary (middle main card)
What it is: A simple SEO score plus counts: tracked keywords, top ranks and competitors. Why it matters: Helps you see if people can find your shop in local searches and maps. Do this now: Use Trace Keywords to find 3 local search words and add them to your description.
8. Sales, Attendance & Inventory (right main card)
What it is: Small meters showing recent sales activity, employee attendance, and inventory health. Why it matters: Operational problems (like low stock or poor attendance) hurt customer service and sales. Do this now: See the “Low stock SKUs” number and reorder the most important items.
9. Milestone Tasks grid (task cards)
What it is: Action cards with progress for specific tasks (add products, add photos, add bank accounts, etc.). Each card shows Progress, Status, and buttons like Add / Update and View. Why it matters: These are the step-by-step actions that directly increase your score and visibility. Do this now: Pick the highest-impact pending task (usually photos or products) and click Add / Update.
10. Social Media & Operating Hours
What it is: Shows connected social accounts and a friendly table of weekly opening/closing times. Why it matters: Customers check hours and social pages before visiting; wrong hours cause lost visits. Do this now: Click Edit Socials and Edit Hours — add your Facebook/Instagram and set holiday hours.
11. Checklist Overview (footer)
What it is: Compact counters (Photos, Products, Employees, Customers) and an overall checklist percent. Includes Export Report to save a snapshot. Why it matters: Great for quick reviews or sharing progress with staff/accountant. Do this now: Export the report and keep it as a weekly progress record.
What the dashboard collects (simple terms)
The dashboard pulls data from two places:
Global listing data — basic shop data (name, address, plan, claimed listing record).
Your shop (tenant) data — actual shop records like products, sales, employees, photos, inventory, bank accounts, documents.
The system counts items like products, photos, employees, sales, attendance and uses them to show progress and scores.
Why this dashboard helps your business (short)
Make customers find you: more products, photos and keywords = higher chance of showing up in searches.
Build trust: accurate hours, contact info, and photos reduce missed visits.
Improve operations: quick view of sales and low-stock items helps you reorder and serve customers without stock-outs.
Simple actions, big effect: each task completed improves your score and visibility — small steps add up.
Quick 10-minute checklist (do this once a week)
Add or update 1–2 product listings.
Upload 2 new photos (storefront or new product).
Check Low stock SKUs and reorder 1 item if needed.
Reply to any new Google review (if you saw one).
Update opening hours for any upcoming holidays.
Export the checklist report and save it.
FAQ (very short)
Q: Score is low — where to start? A: Start with photos and products — they are the fastest way to increase visibility.
Q: Some button shows “Route not defined” or is disabled. A: That means a part of the system isn’t enabled for your site—contact support or your admin to enable that module.
Q: Opening hours show weird times.
A: Times accept formats like 0900, 09:00, 9:00. If it looks wrong, use Edit Hours and re-enter in the format 9:00 or 09:00.
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